Privacy Policy 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, secure, and dispose of your personal information.

 

A copy of the Australian Privacy Principles is available at www.oaic.gov.au.

 

 

What is Personal Information and Why Do We Collect It?

 

 

Personal information is any information or opinion that identifies an individual. Examples of personal information we may collect include:

 

• Names

• Addresses

• Email addresses

• Phone numbers

 

 

This information is collected in various ways, including:

 

• Correspondence (email, telephone, or via our website www.bigmediamachine.com.au)

• Direct interactions

• Publicly available sources

• Third parties

 

 

We collect your personal information primarily to provide our services, communicate with you, and for marketing purposes. We may also use your information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure.

 

You can unsubscribe from our marketing communications at any time by contacting us in writing.

 

When we collect personal information, we will explain why we are doing so and how it will be used wherever appropriate.

 

 

Sensitive Information

 

 

Sensitive information is defined in the Privacy Act to include details such as racial or ethnic origin, political opinions, membership of associations, religious beliefs, criminal records, or health information.

 

We will only use your sensitive information:

 

• For the primary purpose it was obtained

• For a directly related secondary purpose

• With your consent

• As required or authorised by law

 

 

 

Third Parties

 

 

Where reasonable and practicable, we will collect your personal information directly from you. However, there may be circumstances where information is provided to us by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided.

 

 

Disclosure of Personal Information

 

 

Your personal information may be disclosed in several circumstances, including:

 

• To third parties where you consent to the disclosure

• Where required or authorised by law

 

 

 

Security of Personal Information

 

 

We take reasonable measures to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure.

 

When your personal information is no longer needed for its original purpose, we will take reasonable steps to destroy or de-identify it. However, some information may be retained in client files for a minimum of 7 years.

 

 

Access to Your Personal Information

 

 

You have the right to access the personal information we hold about you and request corrections if necessary, subject to certain exceptions. If you wish to access your information, please contact us in writing.

 

Big Media Machine will not charge a fee for access requests but may charge a reasonable administration fee for providing copies.

 

We may require identification before releasing any requested information to protect your privacy.

 

 

Maintaining the Quality of Your Personal Information

 

 

We aim to ensure your personal information is accurate, complete, and up-to-date. If you find that the information we hold is inaccurate or outdated, please contact us as soon as possible so we can update our records.

 

 

Policy Updates

 

 

This Privacy Policy may be updated from time to time and is available on our website.

 

 

Privacy Policy Complaints and Enquiries

 

 

If you have any questions, concerns, or complaints about our Privacy Policy, please contact us at:

 

Big Media Machine

Email: info@bigmediamachine.com.au

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